**Effective Date:** 16-o5-2025
At **Fanunaflicker LLC**, we are committed to delivering high-quality dumbbells and fitness gear with the goal of ensuring customer satisfaction. However, if for any reason you are not satisfied with your purchase, this Refund Policy outlines the terms and conditions for returns and refunds.
1. Return Eligibility
Customers may request a return within **15 days** of the original **purchase date**. To be eligible for a return:
* The item must be **unused**, **undamaged**, and in its **original packaging**.
* Proof of purchase (e.g., order number or receipt) must be provided.
Unfortunately, we cannot accept returns for:
* Used dumbbells or any fitness items showing signs of wear or usage.
* Damaged items not caused during shipment or due to a manufacturing defect.
2. Non-Returnable Items
The following items are **non-returnable**:
* **Used dumbbells**
* **Damaged products** not reported within 48 hours of delivery
3. Return Process
To initiate a return:
1. Contact our customer service at **[support@faunaflicker.com](mailto:support@faunaflicker.com)** within **15 days** of purchase.
2. Provide your order number, reason for return, and any supporting images (for damaged items).
3. Once your return is approved, you will receive instructions on how to ship the item back to:
**Fanunaflicker LLC**
4219 S Tamiami Trl
Sarasota, Florida 34231
United States
**Important:** Items sent back without prior authorization will not be accepted.
4. Return Shipping Costs
**Fanunaflicker LLC covers the cost of return shipping** for all approved return requests. We will provide you with a prepaid return label once your request is authorized.
5. Refunds
Once your return is received and inspected:
* We will notify you via email of the approval or rejection of your refund.
* If approved, your refund will be processed to the original payment method.
Please allow **extended processing times** due to inspection and financial institution delays. Refunds may take **7–14 business days** depending on your bank or credit card provider.
6. Exchanges and Replacements
We do **not offer exchanges or replacements** at this time. If you are unsatisfied with your item, we recommend requesting a return and placing a new order.
7. Damaged or Defective Items
If you receive a product that is **damaged or defective upon arrival**, please contact us within **48 hours** of delivery with supporting images. We will assess the issue and advise on the appropriate resolution.
8. Gift Returns
We do not currently support returns or refunds on items received as gifts unless the original purchase details can be verified.
9. Contact Us
For any questions related to returns or refunds, please contact:
📧 **Email:** [support@faunaflicker.com](mailto:support@faunaflicker.com)
📞 **Phone:** +1 (941) 216-7300
📍 **Address:** 4219 S Tamiami Trl, Sarasota, Florida 34231, United States
🌐 **Website:** [https://faunaflicker.com/](https://faunaflicker.com/)